SUPPORT OFFICE HOUR
9AM~5PM Monday~Friday [EST]
The most of GetBox.Today’s products ship from the United States. Usually it takes 24 hours for handling, 3-6 days average production time, 5-10 business days to deliver in USA. Except. Alaska/ Hawaii-Please contact our support team for the price. All our items will be printed newly after we get an order.
(2-4 weeks Canada/EU/ AUS | 2-6 weeks other places)
- If you need an international shipping, please contact our support team for the quote.
- Some products ship from the different country. This may take 2-6 weeks to get delivered. (In this case the tracking information may or may not be available)
- Tracking information may not be available. Please contact our support team for more details.
SEND US YOUR DESIGN
If you use our SEND US YOUR DESIGN deal, our designer will take a look at your order individually to make sure image is a right format, and start to print. This may take up to 3-5 business days to complete.
We will contact you If we need any additional information.
-Your image must be at least 250-300 DPI (high resolution)/ 2500-3600 Pixels.
– If you need our designer to help you, please contact us today 🙂
-If you would like to know your statues of your order, please contact our support team.
– 100 points = $1 Value
– Maximum Points Discount = 5000 points
– All points will expire after 2 years
– If you leave a review, you will earn 5 points
Please make sure to register your account to get points and get discounts on your next purchase.
If you receive a damaged or an incorrect product, we will replace your item or refund your money.
Contact our support team and depending on your claim, we may ask you to provide an attached picture of the item defect in your email supporting your claim.
We know that sometimes things happen, but we will make sure you receive the utmost care and service!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Please use our ticket system to send us a message. It will direct to the right department and speed up to answer your quesitons. (Please submit your ticket only once for a same question)
Choose – “GET BOX PRODUCTS INQUIRY OPTION” when you create a ticket.
OUR PRINTS QUALITY SAMPLE
Quality Positive Review